Training and Support
When you join our ARW Family, we ensure you’re equipped with everything you need to successfully operate your AR Workshop. Leading up to your workshop’s Grand Opening, you’ll participate in a comprehensive 5-week training program. This includes online learning modules and an in-person visit to our flagship store and headquarters in Pineville, NC, for an immersive 4-5 day training session.
During this hands-on training, you’ll gain a deep understanding of AR Workshop’s culture, along with the essential skills and techniques required to run your business to the ARW standard of excellence. We’re with you every step of the way to set you up for success!
During training you will learn:
- The ARW Customer & Experiences
- Workshop & Craft Bar Facilitation
- Design Editing for Customization
- Marketing Plan & Strategies
- Mastering Sales: Pitching Yourself & Your Business
- Technology & Systems Operations
- Staffing Strategies
- Financial Literacy for Your Business
- Delivering excellent Customer Service
- Management and Leadership Skills
- Social Media & Content Creation Techniques
- Grand Opening Best Practices
- Retail Operations
- Developing Assets & Ads
Support and resources for owners
We know that the success of the AR Workshop brand is dependent on the success of each one of our franchise pARtners. That means that our support starts with helping you identify the perfect location for your store and continues with on-going programs to help you grow.
Location
Our franchise support team helps you to select the optimal location for your AR Workshop based on your site search, market and preferences. We pair our knowledge of what makes a successful location to assist with negotiation steps, space layouts and build out planning.
Marketing
Our marketing team continues to drive innovation to increase sales and maintain our position as a leader in the DIY workshop category. We strive to stay on top of the latest digital advertising trends to develop market-specific plans that drive new guests, keep existing ones coming back and keep the brand on the top of your guests' minds.
Launch Coaching
Personalized support during your first year of ownership, including regular one-on-one calls, monthly group sessions with peers at the same stage, and post-training evaluations
Vendor & Supply Chain
We strive to make the Build Out and Operations process as seamless as possible by providing reliable vendors and suppliers that we have created loyal relationships with. From equipment, fixtures, opening inventory, and supplies, we know where to locate the best in products and services.
Operations
Operations start behind the scenes and continue all the way through to the workshop. We have systems in place that will allow you to work efficiently and give you the extra time you want to focus on the customer experience. We are constantly developing our technology with both the owner and customer experiences in mind.
Learning & Connection
Stay connected and continue growing with a variety of resources, including national calls, mastermind sessions, open office hours, owner-led roundtables, and on-demand training webinars.
ANNUAL OWNERS RETREAT
REFRESH . RECHARGE . RECONNECT .
The AR Workshop Annual Retreat is the highlight of the year for the leadership team and owners. We take full advantage of the time together to reconnect and refuel our DIY engines. This is the ultimate Work hARd Play hARd event–we spend the days learning and developing our businesses and the evening forming bonds that go beyond the workshop.
Ready to be apart of the family?
